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Welcome to the page dedicated to the Privacy and Cookie Policy of Kreature Firenze. In compliance with the provisions of art. 13 of European Regulation n. 679/2016 (GDPR), below you will find information about the processing of your personal data carried out by us. This policy may be updated over time, so we invite you to periodically consult this page.



Kreature Firenze uses the data provided by the interested parties exclusively for the purpose of establishing and executing commercial and contractual relationships, as well as to fulfil legal or contractual obligations arising from the same relationships. Your data may also be used for the purposes of credit protection and the better management of our rights relating to the individual contractual relationship.

Your personal data is also processed for registration as a user on our website, in order to make online purchases and to create a wishlist of products that you intend to purchase. 

With your express consent, we may use your personal data, provided also through a special form or registration procedure on our website, to send periodic communications, with informative or advertising content. In case of optional e-mail to the addresses indicated on our site, or through the contact form, your address e-mail and any other data contained in the message will be used by the recipient to respond to your requests and for informational or advertising purposes.

In the exclusive performance of the contractual relationship established, for its proper management and for the fulfilment of the contractual or legal obligations arising from it, personal data may be disclosed to third parties: the execution of the relationship can involve the necessity of shipment or transport of goods, with necessary communication of your data to the companies that operate such services.

In no case will the personal data processed by our company be disclosed.

In contractual relations with our customers we do not treat in any way sensitive data, referred to in Articles. 9 and 10 of the GDPR.

We can instead process identification data, such as first name, last name, company name, tax number, VAT number, residence, tax office, email, etc.

The communication of these data is optional by the data subject. However, in its absence, the contractual relationship may not be established or continued by the undertaking.. The refusal to provide consent for informative or advertising purposes will only make it impossible to receive information about the services provided by the company, but it will not have any effect on any other contractual relationship that may exist between you and our company.

The communication of data for the purpose of registration and user creation on our website is not a necessary condition to proceed with the purchase of online products. However, if you do not register, you may not benefit from certain services made available to our company, such as the creation of a wishlist and the storage of shipping and billing data.

When issuing a purchase order, we ask for personal information such as name, surname, address, telephone, e-mail address, tax number, VAT number for the management and shipment of what you purchased online. When ordering, we do not collect any payment data relating to your financial or bank accounts.

The payments for purchases in the e-shop of the site happen: on web platforms of payment to we strangers (Paypal or Bank transfer). Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services. Your data can be stored via’s data memory, databases and general applications. Your data is stored by them on secure servers, which you can use as firewalls. All direct payment gateways offered by and used by our company adhere to the standards established by PCI-DSS as managed by the PCI Security Standards Council, which is a joint commitment of brands such as Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the safe handling of credit card information by our store and its suppliers.

For more information: Informazioni sulla Privacy | WIX

The personal data collected for the purposes indicated above will be kept by the company until the contractual relationship is exhausted, and in any case no later than the limitation period of the rights arising from the relationship.

The processing takes place in Italy. The data may be stored both on paper and computer.

The Data Controller of the personal data referred to in this Policy is Rosanna Campigli, email address

In processing your personal data, the Data Controller makes use of certain managers, pursuant to art. 28 GDPR. To find out the updated list of managers you can contact the owner directly at the contact details above.

Kreature Firenze is the sole owner of the web domain and owner of the data collected through its website.

The computer systems and computer programs necessary for the operation of our website record, during their normal operation, some personal information, the acquisition of which takes place automatically and unavoidably if internet communication protocols are used.

These are data that are not in any way found with the specific purpose of identifying the respective stakeholders, but they could well (because of their characteristics), in association with other data, allow the identification of users.

This category includes, for example, the IP addresses or domain names of the computers used by the users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the operating system and computer environment of the user.

Such data that - regardless of the chosen path - are recorded by the system according to its standard characteristics, are used only to obtain statistical information on the use of our site and to verify its correct functioning.

The data could be used to ascertain responsibility in case of possible computer crimes against the site, in accordance with the procedures in force at the competent authorities.

This site also incorporates plugin links to social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set some cookies when accessing the page, to safeguard the privacy of users.

Eventually cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if you are logged in to the social network, you have already consented to the use of cookies transmitted through this site at the time of registration to the social network.

The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer:
Facebook: Normativa sui cookie (
Google+: In che modo Google utilizza i cookie – Privacy e termini – Google
Instagram: Normativa sui dati di Instagram | Centro assistenza di Instagram

Our website is based on the Wix platform, which allows its development and proper operation. The data essential for browsing, provided automatically by the users of our site, are not in any way shared with Wix, and remain in the exclusive availability of the data controller.

There are also plugins by Google Inc., specifically Google Maps.

Under no circumstances do these tools collect data that can be uniquely linked to a specific individual. Our site, therefore, does not provide your personal data to third parties.

For more information, we refer you to the privacy policy of Google Inc.: Norme sulla privacy – Privacy e termini – Google

Cookies are short text fragments (letters and/or numbers) that allow the web server to store information on the browser to be reused during the same visit to the site (session cookies) or later, even after a few days (persistent cookies). Cookies are stored, according to user preferences, by the individual browser on the specific device used (computer, tablet, smartphone).

Our site does not use persistent cookies or systems for tracking users. The use of session cookies (which are not permanently recorded on the user's computer and disappear when the browser is closed) is only aimed at making the exploration of the site safe and efficient. These session cookies do not allow in any case the acquisition of personal identification data of the user.

Instructions for disabling cookies from browsers
Below we provide links that explain how to disable cookies for the most popular browsers:
Google Chrome: Cancellare, attivare e gestire i cookie in Chrome - Computer - Guida di Google Chrome
Apple Safari: Come cancellare la cronologia e i cookie da Safari su iPhone, iPad o iPod touch - Supporto Apple
Mozilla Firefox: Eliminare i cookie | Supporto a Firefox (
Internet Explorer: Guida di Internet Explorer (

Our website uses an analytics service, Visitor Analytcs, provided by the Wix platform, which provides website traffic statistics, visitor behavior analysis, visitor feedback analysis. The service does not require cookies for data tracking and is 100% compliant with GDPR and CCPA. No data is passed on to third parties.

You can accept or refuse the use of cookies by following the instructions in the banner that will appear when you first access our site, or change the navigation settings of your browser to disable cookies completely.

Our site does not use any automated tracking or profiling tools. The navigation data collected, only in anonymous form, are used to obtain statistical information on the use of the site and its proper functioning.

Pursuant to Article 7(3) GDPR, for processing based on the consent given by the data subject, he or she has the right to withdraw his or her consent at any time. The revocation of consent does not affect the lawfulness of the processing based on the consent given before the revocation. To revoke your consent to the treatment you can send written notice to the e-mail

Pursuant to Articles 15 - 22 GDPR, the data subject also has the right to request and obtain from the data controller at any time:
request confirmation of the existence or otherwise of their personal data;
obtain information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, when possible, the storage period;
obtain the rectification and erasure of data (so-called right to be forgotten);
obtain the limitation of processing;
obtain the portability of the data, i.e. receive them from the data controller, in a structured, commonly used and machine-readable format, and transmit them to another data controller without hindrance;
to object to the processing at any time and also in the case of processing for direct marketing purposes;
to oppose automated decision-making regarding natural persons, including profiling, which can only take place with prior consent.

The exercise of these rights may be made by written request to the email address info.kreature@gmail,com, where it is also possible to request access, rectification and cancellation.
Finally, the interested party has the right to complain to a supervisory authority (for Italy, the Guarantor for the Protection of Personal Data: Home - Garante Privacy).

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